At Reywaaj, we respect your privacy and are committed to protecting the personal information you provide when shopping through our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you browse our website, place an order, contact us, or use our services, we may collect information such as:
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and transaction details
- Product preferences and shopping information
- Information you provide when contacting our customer support team
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Confirm orders and provide delivery updates
- Respond to customer enquiries
- Process returns, exchanges, and refunds
- Provide customer support
- Improve our website, products, and shopping experience
- Maintain website security and prevent fraudulent activity
- Send promotional communications where you have provided appropriate consent
3. Payment Information
Payments may be processed through secure third-party payment providers. Reywaaj does not normally store complete credit or debit card details on its website.
Payment providers may collect and process your information according to their own privacy policies and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment and transaction providers
- Courier and delivery partners
- Website hosting and technology providers
- Website analytics and security services
- Customer support and communication services
These providers only receive information necessary to perform their services.
6. Third-Party Services
Our website may use third-party services, such as payment providers, analytics tools, social media features, or embedded content. These services may collect information according to their own privacy policies.
We recommend reviewing the privacy policies of any third-party services you use through our website.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
Any updates will be posted on this page with the revised Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Reywaaj:
WhatsApp: +92 332 2728045
Call: 0324 8241887
We are committed to protecting your privacy and providing a secure shopping experience at Reywaaj.